Ego Funerals - Policy Claims Guide Typical claim documents (may vary by policy): - Certified copy of ID (claimant) - Certified copy of deceased ID - Death certificate - Policy number and policy documents - Proof of banking details Submit your required claim documents at any of our offices. For help: Phone: 011 924 2468 Mobile: 082 333 7916 Email: info@egofunerals.co.za